Terms & Conditions of Sale
📄 Terms & Conditions of Sale – Glowsica Last updated: 2025
These Terms & Conditions of Sale (“Terms”) govern all purchases made on the Glowsica website. By placing an order, you agree to these Terms.
- Company Information Legal Name: Bourayou M. Registered Trade Name (Kbis): Myshopitop Business Status: Auto-entrepreneur / Sole Trader SIRET: 817 927 304 00029 Address: Marseille, France Phone: +33 7 73 76 68 09 Email: Lumemia.beauty@gmail.com Customer Support: support@glowsica.com
The seller is referred to as “we”, “us”, or “Glowsica”.
- Order Process To place an order, the customer must:
Select products and add them to the cart
Provide accurate personal information
Review the order summary
Complete payment
Once the order is placed:
You will receive an automatic confirmation email.
Glowsica reserves the right to cancel any suspicious or incomplete order.
- Prices All prices displayed on the website:
Are shown in GBP (£) unless otherwise stated
Include VAT where applicable
Exclude shipping fees (when applicable)
Glowsica may update prices at any time, but confirmed orders remain unaffected.
- Payment Accepted payment methods include:
Visa
Mastercard
American Express
PayPal
Apple Pay
Google Pay
Shopify Payments
Payments are processed through secure, encrypted gateways. Orders are only dispatched after full payment is received.
- Shipping & Delivery By placing an order, you agree to our Shipping Policy.
Delivery Times:
Standard Delivery (UK): 4–7 working days
All orders are tracked & insured
Order Handling:
Orders placed before 2:00 PM are dispatched the same working day
Orders placed after 2:00 PM or on weekends are shipped next working day
Glowsica is not responsible for:
Delays caused by carriers
Incorrect addresses provided by the customer
- Returns & Refunds By ordering on our website, you agree to our Returns Policy.
You may return an item within 30 days, provided that:
It is unused and in its original condition
It includes original packaging
To start a return: 📧 Email: support@glowsica.com
Refunds are issued within 5–7 working days after receiving and inspecting the returned item.
Shipping fees are non-refundable unless the product is defective.
- Product Information We aim to provide accurate descriptions and images. However:
Colours may vary depending on screens
Minor variations may occur depending on suppliers
We reserve the right to modify product specifications at any time.
- Customer Responsibilities Customers agree to:
Provide accurate personal details
Ensure the delivery address is correct
Use purchased products responsibly and according to instructions
- Liability Glowsica cannot be held liable for:
Improper use of products
Damages arising from delays or loss by carriers
Indirect or consequential damages
Temporary unavailability of the website
Our liability is limited to the amount of the purchased product.
- Intellectual Property All content on the Glowsica website is the property of Myshopitop (Bourayou M.) and protected under copyright law.
Reproduction or distribution without permission is strictly prohibited.
- Privacy & Data Protection We comply with:
UK GDPR
EU GDPR
Data Protection Act 2018
Your data is used only for order processing, customer service, and marketing (if consent is given).
Privacy-related requests may be sent to: 📧 support@glowsica.com
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Force Majeure Glowsica shall not be liable for delays or failure to perform if caused by events outside our reasonable control (natural disasters, strikes, pandemics, etc.).
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Governing Law UK customers: Governed by UK law
EU customers: Governed by EU consumer regulations
International customers: Governed by French law
- Contact Information For questions regarding these Terms & Conditions, please contact:
📧 Lumemia.beauty@gmail.com 📞 +33 7 73 76 68 09 📍 Marseille, France