Shipping Policy

🇬🇧 SHIPPING POLICY – GLOWSICA At Glowsica, our mission is to deliver your order quickly, safely and with full transparency.

📦 UK Delivery FREE UK Delivery on all orders – no minimum spend required.

Delivery Times: Standard Delivery: 4–7 working days

Tracked & Insured Shipping – follow your order every step of the way

UK-wide Service – from London to the Scottish Highlands

⏱️ Order Processing Orders placed before 2pm are dispatched the same working day

Orders placed after 2pm or on weekends are dispatched the next working day

You will receive tracking information via email within 24 hours

🔄 Returns Policy We want you to love Glowsica as much as we do! If you're not completely satisfied:

✔️ 30-Day Money-Back Guarantee (see “Our Guarantee” section in our Terms of Service)

To start a return: 📧 Contact us at: Lumemia.beauty@gmail.com

Return Conditions: Items must be sent back in their original condition

All returns must be approved by our customer support team

Refunds are processed within 5–7 working days after receipt

📞 Need Help? Our UK-based support team is available: Monday to Friday, 9am–6pm GMT

We're here to assist you at every step.